BPMN in healthcare: Challenges and best practices

The design and analysis of process models is a critical factor for organizational improvement across various industries. Thanks to its potential enable common understanding foster automation, modeling increasingly adopted in the healthcare sector. However, complexity domain makes challenging task, potentially explaining modest uptake standards like Business Process Model Notation (BPMN). In this paper, we identify challenges healthcare, elicited from initiatives supported by literature. For each challenge, present some BPMN best practices form ready-to-use fragments that guide standard complex aspects. Also, report results first evaluation use perceived usefulness conducted with junior experts medicine IT. We observed domain-specific help capture aspects detail are as source learning, turning out be especially useful modelers basic domain.